Northwest Seat Covers come with a 2-Year Warranty
(Includes fit, workmanship & normal wear)
All products leaving their production facility are warrantied as "Defect-Free". If you receive a defective new product, please let us know and we will contact their Customer Service Department Immediately to assess the situation. All we ask is that you provide us with a couple of photos of the defective section so we can verify and log the information into our production reports. The photos help us identify exactly what is wrong so we can address this during Quality Control meetings. (Please provide enough distance in the photo so we can see which section, where the defect is located on the seat cover) If the new product is determined to be defective, we will provide you with a brand new replacement section – No Charge for the new replacement item and No UPS Charge for delivering the new product to you.
Please note: Although our slip-on seat covers have an industry leading fit, they are not an upholstery replacement kit. It is designed to be installed over the existing original seat cover – not replace it. Customers are 100% responsible for their choice of colour, fabric and correct seat style for their vehicle. Northwest Guarantees the fit of our seat covers and the quality of our fabrics. Please make sure you have read the detailed description of the fabrics before ordering. If you still are not sure about the fabrics, please feel free to call our friendly customer service representatives at 1-800-982-6966.